There are two ways to change or update your PIN number!
1. Within wallet:
Set PIN
- Select Card from the Home menu
- Select the Set PIN button beneath the card
- On the Manage PIN screen, enter a 4 - 6 digit pin number and confirm it.
- Select the Set PIN button. This will activate only when you have entered these correctly
Update PIN
- Select Card from the Home menu
- Select the Set PIN button beneath the card
- On the Manage PIN screen, enter current 4 - 6 digit PIN number.
- Enter a new 4 - 6 digit number and confirm it.
- Select the Change PIN button. This will activate only when you have entered these correctly
2. Call our Visa Business hotline at 1-888-733-0027. Once connected, you will be prompted to complete the following steps:
- Enter full card number for additional services (followed by #)
- Expiration date (MMYY) (followed by #)
- Press 1 to change PIN
- Type in 3 digit CVV code (followed by #)
- Type in DOB (MMDDYYYY)
- If creating a PIN for the first time, type in new PIN. (4 digits only)
- If updating PIN, type your current PIN first and then type your new PIN twice to confirm.
Once complete, your PIN will be updated.
Forgot your PIN? Contact us through our Live Chat function or send us a support ticket at support.checkrpay.com to reset.